Extended Lead times
Please expect production delays of up to 7 working days, so orders will take approximately 10 to 12 working days to ship.
Our operational capacity is lower than usual due to our workforce being reduced. This reduction is necessary while we importantly adhere to social distancing guidelines.
Royal Mail is experiencing delays in their service levels too, mostly because of the high numbers of staff absence. Please find their statement on changes to service here.
You can also keep updated on Royal Mail's general response to Coronavirus here.
We realise these delays come at a time where online shopping is high, however, the safety of our people, and those involved in the process delivering online sales, remains our priority.